LELO offers you a one year warranty. There is a warranty card or booklet in your box. Please register your pleasure toy upon receipt of your Beaver Box to activate a one-year warranty.

For more information please visit www.lelo.com

The first thing you should do is insert the batteries in the remote and charge the pleasure device. The pleasure device will blink when it is charged. Then turn on by pressing the power button. You'll see a small light come on, indicating that the pleasure device is powered on.

Next, turn on the remote by pressing and holding down the + button. This will turn on the remote with a light indicating that it too is powered on. The light should be on for both the remote and the pleasure device to suggest that they are paired.

There are different speeds and motions. Please refer to the manual included in the box.

To lock or unlock your device, press the + and - button at the same time and hold for about 5 seconds. The blinking light will confirm you locked/unlocked your LELO.

All LELO toys need to be charged before you first use them. After that, only power them when they are completely empty to save their battery life.

Lights will start to blink, indicating a recharge is needed. When the light is steady, the device is fully charged, and you're ready to go.

Always use water-based moisturizers, preferably LELO products, since they are developed to maximize your pleasure. Avoid using silicone-based moisturizers as they could damage the silicone of your device.

Only dispose of your device if it's ready to be disposed of. Keep in mind that opening the device will void its warranty. Because all LELO devices contain a lithium-ion battery, the battery must be removed before disposal and should not be thrown away with household waste.

To remove the battery, peel away the silicone cover, open the plastic shell, and remove the battery to be disposed of by your local environmental regulations.

Wear gloves during this process for your safety.

Yes, all LELO toys are 100% waterproof to maximize your pleasure. Also, they are super easy to clean.

Five years. But as far as we know, not one has made it that far in real life since everybody falls in love with them immediately, so they end up being used more frequently.

No, but all LELO condoms meet the highest international standards for the safety of use.

HEX™ not only meets but also succeeds in all international safety standards. Furthermore, we electronically test each condom we ship to ensure the highest quality. For more information please visit www.lelo.com

Reach out to Lelo directly here.